FAQ

The questions buyers ask us most — about quality, capacity, sampling and working together.

Frequently asked questions

Are you a trading company or a manufacturer?
We are a manufacturer. Our factory in Suqian, Jiangsu covers 18,000 m² and has been producing EVA foam mats for over 25 years.
What about the quality of your EVA foam mats?
Our mats are made from non-toxic, harmless EVA foam and LDPE — environmentally friendly materials. Every batch is tested, and our products are certified to REACH and EN71 standards.
What is your production capacity and lead time?
We have more than 120 experienced workers and ship up to 150×40’HQ containers per month. Regular orders are delivered within 30 days.
Which seaport do you ship from?
We are located in Shuyang, Jiangsu Province — close to both Shanghai and Qingdao seaport, which keeps logistics flexible and cost-effective.
Can I get samples to check the quality?
Yes. We send samples by express with freight collect, and the courier charge is refunded on your first bulk order.
Do you offer OEM and ODM service?
Yes. We support OEM and ODM to build your brand — custom sizes, thicknesses, colors, patterns and packaging.
What are your major markets?
We export to the USA, Canada, Europe and Japan, and we also manufacture OEM products for Amazon sellers.
What are your payment terms, after-sales service and warranty?
We accept T/T, L/C, D/P and O/A. We provide 24/7 after-sales support and a 2-year product warranty.

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